Prepare a one-page household brief

Note the size of your home, the tasks you want to discuss and the routines that matter. Include relevant practical information without sharing unnecessary personal documents. Your brief is a conversation starter, not a substitute for confirming responsibilities together.

Review the profile and CV together

Check that you are discussing the same candidate reference. Review experience, skills and languages, and make a note of anything that needs clarification. If a video or CV is unavailable, ask the team rather than filling in the gap with an assumption.

Make room for questions

A good introduction is a two-way conversation. Explain what a usual day looks like and invite questions about the role. Use clear language, avoid rushing and discuss how you would communicate about changes or concerns.

Record the details still to confirm

Finish by summarising what you discussed and what the agency needs to confirm next. Keep the candidate reference with your enquiry so that follow-up stays attached to the correct profile.

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This article offers general practical guidance, not legal or medical advice. Confirm role requirements and individual details directly.